What To Do if You’ve Lost Your Passcode

Like most tech-savvy Mac users, all of us are aware that we should be using Hacker-safe passcode, but we don’t always get around to changing them from a memorable date or person. For those of us who do get around to changing it, we are faced with the tricky issue of remembering all our complicated passwords.

For those of us who have enabled Keychain, our device will remember all our passwords for us. But what if you forget your device Passcode? We are always getting messages on the iCloud Facebook site from people who have forgotten or lost their device passcode.

Here we can really get ourselves in trouble, but worry not – help is at hand..

How Can I Minimise The Impact of Losing My Passcode in Future?

1. Make a note of it

If you’re reading this article, and have never forgotten your passcode – make sure you have it written down somewhere safe that you remember, because forgetting it or losing it can be highly frustrating.

2. Back up your device regularly

If you ever find yourself having to use the “Erase and Restore” option, you’re going to wish you’d backed up recently. Try to get in the habit of backing up regularly.

What Are My Options if I’ve Lost my Passcode?

If you’ve lost or forgotten your passcode, don’t worry. All is not lost. If you try to enter the wrong passcode more than 6 times, you will be locked out of your device for 1 minute. This isn’t too bad, but don’t rush to try another code unless you’re 100% sure it’s the right code, or you will find yourself locked out of your device forever. Worry not, there are a few options you can try.

1. Restore from iTunes

  • Connect your device by USB to your computer
  • Open iTunes
  • If you have activated Find My iPhone or Find My iPad, turn it off
  • Click on Restore iPad or iPhone
  • Select the most recent back-up in the Set Up Assistant

2. Restore from Find My iPhone or Find My iPad

  • Go to iCloud and Login in using your Apple ID
  • Choose the ‘All Devices’ button in the top centre page
  • Select the device you want to restore
  • Select to Erase your device
  • Once you have done this, the passcode you have forgotten will be erased, so you will be able to turn on your device and start again
  • Using the Set Up Assistant on your device, choose to Restore from your most recent back-up
  • If you haven’t backed up your device at all, you will need to start from scratch using the following option

3. Recovery Mode

  • Switch off your device
  • Press and hold the Home button (keep holding this button through the next few steps)
  • Connect your device to your computer using USB
  • Your device should switch on (if it doesn’t, then manually switch it on)
  • Keep the Home button pressed until you see “Connect to iTunes”
  • iTunes will open automatically
  • iTunes will detect your device – in recovery mode
  • Choose “Restore Your Device”

And make sure in future, you choose and retain a hacker-safe password, and back up your device regularly.

We hope this article is helpful to you.


January 21, 2015